How do I choose the right size for my wedding dress?
To choose the right size for your wedding dress, we recommend referring to our detailed size charts provided on each product page. Measure your bust, waist, and hips accurately and compare them to the measurements on the chart. If you're unsure, it's always advisable to order a size up and have the dress altered for a perfect fit by a professional seamstress.
Can I customize or alter my wedding dress?
Yes, some of our wedding dresses offer customization options. You can make alterations such as adjusting the neckline, sleeve length, or adding embellishments or lace overlays. Please check the product description and customization options available on the specific dress you're interested in for more details.
What if the wedding dress I ordered doesn't fit properly?
If the wedding dress you ordered doesn't fit properly, we understand your concerns. We recommend contacting our customer support team immediately to discuss the issue. In some cases, our team may be able to provide guidance on alterations or offer an exchange for a different size or style. We want to ensure that you're happy with your purchase and will assist you to find a solution.
Do you offer international shipping for wedding dresses?
Yes, we offer international shipping for our wedding dresses. However, please note that shipping times and charges may vary depending on the destination country. We highly recommend checking our shipping information page or contacting our customer support team for specific details on international shipping options and estimated delivery times.
Can I return or exchange a wedding dress?
Due to the nature of wedding dresses, returns and exchanges may be subject to certain restrictions. However, we value your satisfaction and will do our best to assist you. We recommend reviewing our return policy or reaching out to our customer support team to discuss your specific situation. Our team will provide you with the necessary information and guide you through the process.
Are the wedding dresses on Ubuy all brand new?
Yes, all the wedding dresses available on Ubuy are brand new. We work directly with trusted brands and designers to offer you the latest collections and ensure the authenticity of each dress. You can shop with confidence knowing that your wedding dress will be in pristine condition and ready to make you shine on your special day.
How long does it take to receive a made-to-order wedding dress?
Made-to-order wedding dresses require additional processing time compared to ready-to-ship dresses. The production and delivery timeline may vary depending on the specific dress and designer. We advise checking the expected delivery timeframes mentioned on the product page or reaching out to our customer support team for more accurate information about the expected timeframe for your chosen dress.
Can I purchase a wedding dress online if I live outside of India?
Absolutely! We offer international shipping for our wedding dresses, allowing brides from around the world to find their dream dress. Whether you're in India or any other country, you can browse our collection, select your desired dress, and place your order online. Just make sure to provide accurate shipping information during checkout to ensure a smooth delivery process.